DLSS DLSS

Hospitality

A guest should never have to learn a room, and a room should never be lit for nobody. From the bedside keypad to the restaurant at turndown, the property runs on one system — set for the hour, and aware of who is actually in the space.

Rooi at One&Only Cape Town, after service.

A guest arrives

Welcome
The door opens and the room is already right — lights at an evening level, drapes where they should be, the temperature held. Nothing to find, nothing to learn.
La Residence, Franschhoek — a suite already lit when the door opens.
In the room
One keypad at the bedside for lights, drapes and temperature, instead of a row of switches, a dial and a wand hidden behind the curtain.
Chandelier, sconces and bedside lamps on one evening level.
Privacy
A guest asks for privacy or for service from the keypad. It shows outside the door, so housekeeping knows before they knock.
La Residence — a suite, made up.
Empty
The room notices it is empty. Lights go off, the temperature drifts to the house setting, and the sockets can drop with it.
The bathroom of a suite, nobody in it.
Unsold
A room nobody has booked falls back further still — so the property is never conditioning a room to comfort for no one.
A second suite, dressed and unused.

The same room, three ways

Keypad Keypad Occupancy sensor Load controller Door contact
Lights alone — keypads, an occupancy sensor and a door contact.
Keypad Keypad Occupancy sensor Load controller Door contact Thermostat
Lights and temperature — the thermostat joins the same loop.
Keypad Keypad Occupancy sensor Load controller Door contact Thermostat Drapery track
Lights, temperature and shades — drapery track on the one system.

What we bring together

The guestroom
Lighting, shading and climate on one control, with the keypad, thermostat and plate all drawn from the same family so the wall reads as designed rather than assembled.
One suite, dressed and lit as a single scene.
Public areas
Restaurants, bars and lobbies that change character through the day — breakfast, afternoon, dinner service and late — each one a recorded scene a duty manager recalls with a single press.
Full-height sheers across the dining room glazing.
Presence
Occupancy sensors, door contacts and button presses read together, so the room decides whether someone is actually in it — and acts without the guest having to do anything.
La Residence — a sitting room, lit and empty.
Integration
The room takes its cue from the front desk and reports to building services: sold or unsold, checked in or out, and what that should mean for the setpoint.
The bar at Rooi, One&Only Cape Town.

The control itself

One keypad at the bed

Engraved for the room rather than the electrician, and backlit at a level set in programming — so a guest reads the wall instead of learning it. Engraved in whatever language the property runs in, in a finish chosen with the interior.

Options

Manufacturer literature

Product brochures published by Lutron Electronics, whose systems we install. Each opens in a new tab.

myRoom Lutron · 28 pages · 6.9 MB PDF

Take a look at some of our hospitality work

One&Only Cape Town La Residence Park Hyatt — Winston Hilton Lusaka The Palace, Sun City Canopy by Hilton, Kloof So Sofitel Mauritius Canopy by Hilton, Seychelles Radisson Blu, Livingstone

The room a guest remembers is the one that never asked anything of them.

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