Hospitality

A guest arrives

Welcome

The door opens and the room is already right — lights at an evening level, drapes where they should be, the temperature held. Nothing to find, nothing to learn.

In the room

One keypad at the bedside for lights, drapes and temperature, instead of a row of switches, a dial and a wand hidden behind the curtain.

Privacy

A guest asks for privacy or for service from the keypad. It shows outside the door, so housekeeping knows before they knock.

Empty

The room notices it is empty. Lights go off, the temperature drifts to the house setting, and the sockets can drop with it.

Unsold

A room nobody has booked falls back further still — so the property is never conditioning a room to comfort for no one.

What we bring together

The guestroom

Lighting, shading and climate on one control, with the keypad, thermostat and plate all drawn from the same family so the wall reads as designed rather than assembled.

Public areas

Restaurants, bars and lobbies that change character through the day — breakfast, afternoon, dinner service and late — each one a recorded scene a duty manager recalls with a single press.

Presence

Occupancy sensors, door contacts and button presses read together, so the room decides whether someone is actually in it — and acts without the guest having to do anything.

Integration

The room takes its cue from the front desk and reports to building services: sold or unsold, checked in or out, and what that should mean for the setpoint.

Options

• Keypads in plastic, glass and metal; square and rectangular
• Custom engraving, including in languages other than English
• Backlighting set at programming — and on the top line, shifting with time of day
• Wired or battery-powered wireless keypads, so a retrofit needs no new switch wiring
• Room thermostats in the matching design family
• Dedicated privacy and corridor keypads, with an indicator plate outside the door
• Drapery track, roller, Roman, Venetian, vertical and tensioned window coverings
• Around 28 satin colours, plus architectural matte, metal and metallic finishes
• Clear or green glass fascias
• Occupancy sensors in ceiling or wall mount, wired or wireless
• Switched, phase-adaptive, 0–10 V and DALI lighting loads
• Socket switching through a contactor for unoccupied rooms
• Integration with the property management and building management systems over BACnet/IP
• A standalone guestroom tier, or a fuller tier tied into front-desk and concierge systems

Manufacturer literature

Product brochures published by Lutron Electronics, whose systems we install. Each opens in a new tab.